Software · Websites · WhatsApp

Tracking.mu

A delivery and business-operations platform: every parcel confirmed with a private 4-digit code, dated dispatch, live tracking, and a portal for shops, drivers and dispatch.

Tracking.mu homepage: Ou L'esprit Trankil, with a Track your parcel form for a 4-digit code
Client
Upspace (our own platform)
Status
Live
Services
Software, Websites, WhatsApp
Technology
Installable web app (PWA), Vercel

Tracking.mu is a logistics platform we designed, built and run. Shops and courier businesses manage their own drivers, create shipments, schedule deliveries and prove every handover, while their customers follow each parcel from purchase to doorstep. The same system also runs point of sale, accounting, customer and driver management, so logistics, retail and back-office work happen in one place.

The problem

Local deliveries usually run on phone calls, paper lists and trust. Shops can't see where a parcel is, customers don't know when it will arrive, cash on delivery is hard to reconcile, and there's no proof a parcel reached the right person.

The solution

A platform with three portals, one for each role. Businesses book shipments and generate a private recipient code; drivers get a dated manifest, contact recipients on WhatsApp and close each job by entering the recipient's 4-digit code; dispatch control creates accounts, assigns shipments and watches the whole network. Customers track a parcel with that same code, on a live status timeline.

Screens

The finished product.

Tracking.mu: from shop to doorstep in seven steps, from building a driver team to a verified delivery
From shop to doorstep in seven steps.
Tracking.mu sign-in cards for business customers, drivers and dispatch control
Three portals, one network.
Tracking.mu built-in features: customer API, WhatsApp contact, cash on delivery and bulk import
Built in: API, WhatsApp contact, cash on delivery and bulk import.
Tracking.mu homepage on a phone
On a phone
Features

What we built.

  • 4-digit proof of delivery

    A delivery only closes when the driver enters the code the recipient reads back.

  • Three portals

    Separate sign-ins for business customers, drivers and dispatch control, each showing only what that role needs.

  • Live status timeline

    The business and its customer both see every step, from purchase to doorstep.

  • WhatsApp contact

    Drivers reach recipients on WhatsApp from their job list to confirm addresses and delivery times.

  • Cash on delivery

    Payments collected at the door are reconciled against each driver's manifest, parcel by parcel.

  • Customer API and bulk import

    Shipments are created automatically from a storefront, or a whole day's parcels are entered in one table.

  • Point of sale and retail

    Products, inventory, customers, sales and receipts, as part of the same platform.

  • Plans with a free trial

    Monthly plans by fleet size, or pay as you go, with 30 days free to start.

Technical implementation

Under the hood.

A web application hosted on Vercel that installs to a phone's home screen like an app, so drivers get a fast, full-screen tool without an app-store download. Each portal has its own sign-in, and accounts are issued by dispatch control.

Technology

  • Installable web app (PWA)
  • Vercel

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