One inbox for the whole team
Everyone replies from the same number. Hand chats to the right person, leave private notes for colleagues, and always see who is answering whom.
Example conversation.
Design & Web
Software
Automation
Not sure what you need? Tell us how your business works and we'll suggest the right approach.
Made for businesses in Mauritius
Answer every customeron WhatsApp, together.
One WhatsApp number your whole team can reply from, with automatic answers for the questions you get every day. We set it all up for you in minutes.
Meta's official platformNo technical skills neededPlans from $29 / month
Who it's for
Made for businesses that get messages every day.
Shops, clinics, restaurants, salons, hotels. If your customers already message you on WhatsApp, this helps you answer them faster.
- BakeriesOrder-ready alerts
- ClinicsAppointment reminders
- BoutiquesNew-stock drops
- Real estateInstant listing replies
- SalonsBooking confirmations
- RestaurantsTable bookings
- Retail shopsPrice lists in one tap
- Hotels & guesthousesCheck-in details
- Repairs & servicesJob status updates
- Property managementTenant notices
How it works
Ready in five simple steps.
Most steps take one screen. If Meta asks you to confirm your business or scan a code, we show you exactly what to do.
Choose a plan
Monthly or yearly. You see the full price before you pay.
Create your account
Confirm your email with a 4-digit code, then tell us a little about your business.
Pay with MCB Juice
Send the amount from the MCB Juice app with your personal reference. We confirm it quickly.
Connect WhatsApp
Log in with Facebook in Meta's own window. Keep using your WhatsApp Business app, or use a new number.
Start replying
Your customers' messages arrive in your team inbox, ready to answer.
Done for you
The complicated part? We do it.
Connecting WhatsApp to a business system normally takes a developer. Here it happens by itself while you watch.
What connecting WhatsApp normally involves
- Create a Meta developer app
- Set up secure access keys
- Find your WhatsApp account details
- Register your phone number
- Connect incoming messages
- Load your message templates
- Keep the connection working
What you see
Setting up your number…
+230 5251 2345 · Aisha's Bakery
- Receiving messages
- Sending messages
- Message templates loaded
- Connection checked
- Access keys stored safely
Illustration of the setup screen. The number and business are examples.
Try it yourself
Send a message. See the reply.
Pretend you're a customer of a bakery and tap a question. You'll see the automatic reply, and each step that produced it.
Aisha's BakeryBusiness account · online
Hi! Tap a message below to see how we'd answer 👇09:41
Automation log
Waiting for a customer message…
Simulated in your browser — the real thing runs on your WhatsApp number with the automations you build.
Features
What you get with every plan.
Automatic replies
Answer prices, opening hours and delivery questions instantly, even at night. When a person replies, the automation stops, so nobody gets two answers.
WhenA message contains “price”
IfOutside business hours
SendPrice list + opening hours
ThenTag “Lead”, assign to Sales
WaitPause when a teammate replies
Messages you send first
Order updates, reminders, offers. WhatsApp needs these approved first, so write them here and we send them to Meta for you.
order_ready · en · UtilityIn review
Hello {{1}}, your order {{2}} is ready for collection.
No accidental spam
Bring in your customer list. Anyone who replies STOP is taken off your marketing messages automatically.
Customer sent STOP Opted outMarketing templateSkipped
See how fast you reply
How many messages came in, how many were read, and how quickly your team answered. Real numbers from your own chats.
Works with your website
Send “your order is ready” straight from your online shop or booking system. Your developer connects it with one request; the details are in our docs.
The right access for each person
Staff answer customers, managers run the team, and only the owner sees billing. Everyone gets just what they need.
OwnerAdminManagerAgentDeveloper
Your customers don't wait until Monday morning. Now your answers don't have to either.
In practice
See it in a business like yours.
Every example is a ready-made automation. Pick one, change the words to sound like you, and switch it on.
Aisha's BakeryBusiness account · online
Hi Aisha, your order #1042 (2 baguettes, 1 cake) is ready for collection 🥖Automation · 07:58
Amazing, I'll pass by at 8:30!08:01
Perfect — see you then.Priya · 08:02
Orders confirmed and collected without a single phone call.
Your till system calls the API when an order is ready
- 1Send the “order ready” template
- 2Tag the customer “Regular”
- 3If they reply, open the conversation for the team
Example scenario — names, times and messages are illustrative.
No hidden costs
Two costs, always clear.
You pay us one fixed price for the software. WhatsApp (Meta) charges separately for some messages, and bills you directly. We show both, and never hide fees inside a plan.
Your Upspace Connect plan
From $29 / month
Team inbox, automatic replies and team members, depending on your plan.
WhatsApp's own fees
Only some messages, set by Meta
Replying within 24 hours of a customer's message is usually free. Estimate yours
Pricing
Simple plans. Change anytime.
Move up to a bigger plan whenever you need more. Moving down starts at your next renewal.
Starter
For small teams getting their first WhatsApp number online.
$29/ month
Billed monthly · cancel anytime
- 1 WhatsApp number
- 2 team members
- 5 active automations
- 5,000 automation runs / month
- 10,000 API requests / month
- Team inbox on one number
- Customer list with opt-out handling
- Messages you send first (templates)
- Reply-time and message reports
- Advanced reports (not included)
- Connect your website or system (API) (not included)
- Instant alerts to your own system (not included)
- Ready-made automatic replies (not included)
- Faster sending at busy times (not included)
- Full activity history (not included)
- Priority support (not included)
Business
For growing teams connecting WhatsApp to their website and tools.
$69/ month
Billed monthly · cancel anytime
- 2 WhatsApp numbers
- 10 team members
- 30 active automations
- 25,000 automation runs / month
- 100,000 API requests / month
- Team inbox on one number
- Customer list with opt-out handling
- Messages you send first (templates)
- Reply-time and message reports
- Advanced reports
- Connect your website or system (API)
- Instant alerts to your own system
- Ready-made automatic replies
- Faster sending at busy times
- Full activity history (not included)
- Priority support (not included)
Scale
For multi-number operations with high volume and advanced needs.
$149/ month
Billed monthly · cancel anytime
- 5 WhatsApp numbers
- 30 team members
- 100 active automations
- 100,000 automation runs / month
- 500,000 API requests / month
- Team inbox on one number
- Customer list with opt-out handling
- Messages you send first (templates)
- Reply-time and message reports
- Advanced reports
- Connect your website or system (API)
- Instant alerts to your own system
- Ready-made automatic replies
- Faster sending at busy times
- Full activity history
- Priority support
Pay with MCB Juice. Prices don't include WhatsApp's own message fees or taxes.
FAQs
Good questions.
Do I need technical skills or a developer?
No. You log in with Facebook in Meta's own window and pick your business and number. We do the rest and show you each step in plain words.
Can I keep using the WhatsApp Business app on my phone?
Yes, if Meta allows it for your number. Choose “Keep using my WhatsApp Business app” and scan the QR code. Messages then show on your phone and in the team inbox. You can also connect a new number instead.
Does WhatsApp charge extra?
Sometimes. Meta charges for some messages you send first, such as promotions or reminders. The price depends on the type of message and the customer's country. Replying to a customer within 24 hours of their message is usually free. Meta bills you directly, not through us, and our cost estimator uses Meta's official prices.
Is this the official WhatsApp?
Yes. We only use Meta's official WhatsApp Business Platform, never unofficial apps or tricks that can get a number banned. WhatsApp's normal rules still apply to your account.
What if a customer doesn't want messages?
If they reply STOP (or another word you choose), they're taken off marketing messages and automatic replies straight away. They can send START to join again.
Can it work with my website or booking system?
Yes, on the Business and Scale plans. Your developer can send WhatsApp messages from your website or system, for example “your order is ready”, and get notified when customers reply. Our developer docs explain how.
Can I cancel?
Yes, anytime from Billing. You keep access until the end of the time you've paid for, and your chats and contacts are kept.
Your customers are already on WhatsApp. Be there for them.
Set up in minutes. Cancel anytime.