Terms of Service

These Terms govern your use of upspace.lovable.app and any design, development, or advisory services provided by UpSpace Studio ("UpSpace", "we"). By using the site or engaging our services you agree to these Terms.

1. The service

UpSpace provides web design, development, and related creative services. Specific deliverables, timelines, and fees are set out in a proposal or statement of work signed by both parties, which prevails over these Terms in case of conflict.

2. Accounts

You are responsible for keeping your account credentials secure and for all activity under your account. Tell us immediately at shri@upspacemail.com if you suspect unauthorised use.

3. Fees & payment

• Invoices are payable within 14 days of issue unless otherwise agreed.
• Payments are processed by Stripe. Late payments may incur a 1.5%/month surcharge and pause active work.
• Deposits are non-refundable once work has commenced.

4. Intellectual property

On full payment, final delivered work becomes yours, except for third-party assets (fonts, stock, libraries) which remain under their respective licences. UpSpace retains rights to preliminary concepts, source files at our discretion, and the right to display the work in our portfolio.

5. Client responsibilities

You agree to provide timely feedback, accurate content, and lawful materials. Projects delayed by more than 30 days due to inaction may be paused and reactivation fees may apply.

6. Acceptable use

Don't use the site or portal to break the law, infringe others' rights, upload malware, or attempt to disrupt the service.

7. Warranties & liability

The site and services are provided "as is". To the fullest extent permitted by law, UpSpace's total liability under any engagement is capped at the fees paid for that engagement in the 6 months preceding the claim. We are not liable for indirect or consequential loss.

8. Termination

Either party may terminate an engagement with 14 days' written notice. You remain liable for work completed up to the termination date.

9. Governing law

These Terms are governed by the laws of Mauritius. Disputes will be resolved in the courts of Port Louis, Mauritius.

10. Contact

UpSpace Studio · Port Louis, Mauritius · shri@upspacemail.com